Skills

  • Customer-focused and performance driven.
  • Trustworthy, ethical and discreet, committed to superior customer service.
  • Computer skills (word, excel, internet)
  • Clerical task (filing and data archiving)
  • Provide customer service (telephone or personal assistance)
  • Proficient in English in oral and written communications.

Work Experience      

MUCHAS INTERNATIONAL PTE. LTD.

ISETAN DEPT. STORE, SINGAPORE (Assigned store)

TAKASHIMAYA DEPT.STORE, SINGAPORE (Assigned Store)

CUSTOMER SERVICE ADVISER

November 2015-December 2019

  • Attained and maintained daily sales target.
  • Organized product display/Merchandising display.
  • Performed stock taking, ordering and replenish stocks.
  • Providing information about products or services.
  • Making product suggestions and recommendations.
  • Responding to customers complaints.
  • Responsible for Set-up promotions.
  • Maintain good customer service.
  • Worked Closely to Store Manager to ensure promotions and any concern issues.

 

FICUS TRADING PTE. LTD.

NIGHT SAFARI, SINGAPORE

RETAIL SALES ASSOCIATE (Shop In-charge)

November 2010-February 2015

  •  Attained and maintained sales target by giving good service to the customer through excellent product knowledge.
  • Responsible for the cashiering, preparing the cash sales/credit card report and managed daily float.
  • Performed stock taking, ordering and replenish stocks.
  • Worked closely to store supervisor, ensuring POS system, credit card and NETS system are stable with them assisting us to any trouble in POS system and any transaction issues.
  • Maintained good relationship with the tour guides to bring in more guest/customers in the shop.
  • Responsible for Settlement Report.
Last Resume Update November 20, 2020
Address Quezon City, Philippines
E-mail clairegbondaco@gmail.com

Contact Candidate